How to Cancel your Individual Subscription

We'll take your through how to pause or cancel your individual subscription within the app.

Chargebee Screen (1)
  • Open the PlayerData app on your phone.
  • Click the 'MORE' section in the bottom right of the screen (If you don't 
    see this you will need to update your mobile app).
  • Scroll down to 'Manage Subscription'  and click on your subscription details.
  • Select 'Cancel Subscription' from the links below you subscription details.
  • Input your reason for cancelling and select 'Cancel' 
  • Your subscription is nowcancelled and you will no longer be able to upload any data collected from this point. 

If you would like to restart a cancelled subscription get in contact with our support team using the email: